Last Updated: January 2025
At VerifyCloud Hub (accessible via ), protecting user privacy is fundamental to our service. This Privacy Policy explains how we collect, use, store, and protect information when you use our virtual phone number platform.
Information We Collect
VerifyCloud Hub is designed with privacy in mind. We minimize data collection to what's essential for service operation:
- Website Usage Data: We collect standard web server logs including IP addresses, browser types, access times, and pages visited. This data helps us maintain service quality and security.
- SMS Messages: Messages sent to virtual numbers are temporarily stored and displayed on our platform. These messages are visible to all users accessing the same number and are automatically deleted after a retention period.
- Technical Information: Device information, operating system, and browser version may be collected for compatibility and optimization purposes.
- No Personal Registration: Our free service requires no account creation, email addresses, or personal identification information.
How We Use Your Information
The limited information we collect serves the following purposes:
- Providing and maintaining our virtual phone number service
- Displaying SMS messages on number pages in real-time
- Improving platform performance and user experience
- Preventing abuse and ensuring service security
- Complying with legal obligations and responding to lawful requests
- Analyzing usage patterns to optimize service delivery
Data Storage and Retention
We implement strict data retention policies:
- SMS messages are stored temporarily and automatically deleted after a specified period
- Server logs are retained for security and troubleshooting purposes, typically for 30-90 days
- No long-term storage of user activity or personal information
- Data is stored on secure servers with encryption at rest
GDPR Compliance (European Users)
If you are located in the European Economic Area (EEA), you have specific rights under the General Data Protection Regulation:
- Right to Access: Request information about what personal data we hold
- Right to Rectification: Correct inaccurate or incomplete information
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Limit how we use your information
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to processing of your personal data
To exercise these rights, please contact us through our contact page. We will respond within 30 days as required by GDPR.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies for essential functionality:
- Essential Cookies: Required for basic site functionality and cannot be disabled
- Analytics Cookies: Help us understand how visitors interact with our platform
- Advertising Cookies: Used by third-party advertising partners (see below)
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect site functionality.
Third-Party Services and Advertising
To provide free service, we partner with advertising networks:
- Google AdSense: Our primary advertising partner. Google uses cookies and web beacons to serve relevant ads. Learn more at Google's Privacy & Terms
- Third-Party Ad Networks: May use cookies, JavaScript, or web beacons to measure ad effectiveness and personalize content
These third parties have their own privacy policies. We encourage you to review them. VerifyCloud Hub does not control third-party tracking technologies or data collection practices.
Data Security
We implement industry-standard security measures:
- HTTPS encryption for all data transmission
- Secure server infrastructure with regular security updates
- Access controls limiting data access to authorized personnel only
- Regular security audits and vulnerability assessments
- Incident response procedures for potential data breaches
While we strive to protect your information, no internet transmission is 100% secure. Use our service with awareness that public numbers are accessible to all users.
Children's Privacy
VerifyCloud Hub is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided information through our service, please contact us immediately, and we will take steps to remove such information.
Parents and guardians should supervise children's internet usage and educate them about online privacy and safety.
International Data Transfers
Our servers may be located outside your country of residence. By using VerifyCloud Hub, you consent to the transfer of information to countries that may have different data protection laws than your own. We take appropriate measures to ensure your data receives adequate protection regardless of location.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top indicates when revisions were made. Continued use of our service after policy changes constitutes acceptance of the updated terms.
Your Consent
By accessing and using VerifyCloud Hub, you consent to the collection and use of information as described in this Privacy Policy. If you do not agree with any aspect of this policy, please discontinue use of our service.
Contact Us
For privacy-related questions, data access requests, or concerns about how we handle information, please contact us through our contact page. We are committed to addressing your privacy concerns promptly and transparently.